Working with Volunteers

In this online course, learn about strategies in volunteer management, recruitment, retention, and supervision to apply as you work with or manage volunteers.
Working with Volunteers - Online Courses
Skill Level: Beginner, Intermediate
Length of Access: 365 days
Sections: 4
Length: 3 hours
Language: English

Starting at FREE

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Starting at FREE


Non-profit and community organizations often rely on the work of volunteers. Yet volunteer management, including recruiting, retaining, recognizing, and supervising, can be challenging. It is important to have a plan of how to effectively work with volunteers while also making their experiences positive.

Working with Volunteers is an asynchronous, self-paced course. Through a combination of videos, knowledge check questions, and printable handouts you will learn practical knowledge, tools, and strategies to help make volunteers an effective part of your organization.

Who is this for?
  • People who work with and manage volunteers
What will you learn?

You will learn how to:

  • identify and apply generational differences to volunteer management
  • write and use task descriptions
  • manage volunteer and organizational risk
  • understand the value of volunteer orientation, training, supervision, and evaluation
  • assess your organization’s volunteer management program and develop an action plan to enhance its volunteer management practices


strategic planning facilitation organizational and board development local government education land use

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