Online Course Group Registration Guide

This guide provides basic instructions for purchasing and managing multiple online course registrations for a group.

Select online courses are available for bulk registration. This allows you, as the group leader or manager, to purchase multiple registration seats in a course and then assign them to individuals in your group, team, or entire organization as needed.

Follow the instructions below to successfully purchase and manage online course registrations for your group. Contact our customer service team for further assistance.

Purchasing Multiple Registrations for an Online Course

1. Navigate to the desired online course product page. See the Online Courses page to view a list of all courses offered by Penn State Extension. Not all courses are available for group registration.
2. If group registration is available for the course, select the button to Register a Group. This option should also be used for customers who want to register anyone other than themselves, even if it’s only a single registration.
   
   
3. If not already logged-in to your account on the Extension website, enter your log-in credentials or select to Create an Account.
4. Once successfully logged in, you will be taken to your Shopping Cart to enter in the QTY box how many registration seats you wish to purchase. The system defaults to a quantity of 1. Enter the desired quantity of registration seats in the QTY box and click the link to Update Group Size. The Subtotal will be updated to reflect the amount due for the quantity entered.
   
   If a bulk quantity discount applies to your purchase, it will automatically be reflected in the amount due.
   
   
5. If you have a discount code, enter it in the Shopping Cart and click the Apply link. The amount due will once again be updated to reflect any applicable discounts.
6. If you have additional online courses or publications to add to your order, feel free to continue shopping. You may return to your Shopping Cart at any time by clicking the Cart icon in the header.
7. Once you are ready to complete your order, click the Proceed to Checkout button.
8. Complete your Name and Billing Address information.
9. Enter your Payment Method details and click the Place Your Order button.
10. A confirmation page will appear once your order has been placed successfully.
11. If you are ready to assign registrants, click the Manage Registrations button.
12. If you prefer to assign registrants later, you can access and manage this information from the Account > Manage Group Registration > Online Courses section in your account dashboard.
    
    A screenshot of the order confirmation page with instructions for how to manage course registrations:
    

Managing Online Course Registrations for Your Group

1. Navigate to Account > Manage Group Registration > Online Courses on the Extension website. If not already logged in, you will be prompted to enter your credentials.
2. Once on the online course management page, a list of online courses and the status of their registrants is displayed. Scroll down the page to the desired course you wish to manage.
3. To assign an individual registrant to the course, enter their first name, last name, and email address. Note: The registrant's email address must be unique; sharing or using a generic address like info@company.com is not permitted. Once the registrant's information is entered, click the Assign button.
4. Once assigned, the individual will receive an email inviting them to accept enrollment in the online course. Continue these steps until all desired individuals are assigned to the online course. You do not need to assign all seats at the same time.
   
   A screenshot of a new order where registrants have yet to be assigned to the online course:
   
   

Additional Information and Actions for Managing Online Course Registrations

Each online course you purchased has Enrollment Status and Action columns. Refer to the following keys to learn more about what actions you can take to manage registrations:

Enrollment Status

• Open = available seat to assign to an individual that has not yet been assigned to the course
• Assigned = the date the seat was assigned to the individual
• Accepted = the date the registrant accepted the invitation to enroll in the course
• Completed = the date the registrant completed the online course

Action

• Assign = once clicked, assigns the registration seat to the individual and sends them an email inviting them to accept enrollment in the course
• Revoke = if the registrant has not yet accepted their invitation to enroll, you have the option to revoke and reassign the seat to someone else; this option is not available once the enrollment invitation has been accepted.
• N/A = the seat has been assigned and accepted; no further action is available.

Steps for the Assigned Registrant

1. The assigned registrant will receive an email from Penn State Extension indicating that you have invited them to enroll in the online course. This email is sent shortly after you assign them from your group registration management dashboard. Please have the individual check their junk mailbox.
2. The registrant should follow the instructions in the invitation email by clicking the link to visit the Online Courses page in their account. This link will take them to the Extension website where they will be prompted to log in or create an account. Note that the registrant must use the email address you entered when assigning the seat. Using a different email address will result in an unsuccessful attempt to enroll in the course.
3. Once logged in, the registrant will see a list of their online courses and should click the Activate Course button for the relevant course.
4. Upon successful activation, the registrant can click the Go to Online Course button to get connected to the course and begin learning!
5. The registrant can access their accepted online courses anytime from their Account > My Educational Content > Online Courses page.