If I register for a webinar, but am unable to attend the live session, can I view a recording of the webinar at a later time?
For some webinars, yes. For others, no. Some live webinars are recorded, and some are not recorded. If a live webinar is recorded and made available, you will be able to access it from the “Account Dashboard.” To find out whether or not a live webinar will be recorded and made available to view at a later time, please refer to the webinar description.
All webinars require you to have access to the internet. It is also recommended that your device has sound. Please refer to the webinar description to learn if there are special requirements for viewing a specific webinar.
What devices and browsers are supported for webinars?
Webinars can be accessed on most desktops, laptops, and mobile devices. Webinars are compatible with most up-to-date browsers. Please refer to the webinar description to learn about any special requirements for a specific webinar to ensure your device is supported.
You will receive instructions for accessing a webinar after registration. It is recommended that you log in to the webinar a few minutes early to make sure that you are not experiencing any technical difficulties. If you are experiencing technical difficulties, please let us know using the contact information available on the webinar description.
Will I be given the opportunity to ask questions during a live webinar?
In most cases, yes. Most live webinars give participants an opportunity to ask questions and communicate through a chat box. The chat box is actively monitored and the presenter(s) will facilitate the communication.
Are webinars accessible for people who require special needs or services?
We strive to ensure our webinars are accessible to everyone. If you need assistance accessing a webinar, please visit the “Contact Us” form using the link in the footer of this page. We will be glad to assist you.