Food Service Safety
Food safety is fundamental in the food service and retail service industry. To be able to provide food of the highest quality that meets current food safety standards requires an understanding of food service safety. Penn State Extension’s comprehensive program of resources covers food recalls, food code changes, farmer’s market food safety, foodborne illness risk factors, good sanitary practices, and more.
Foodborne Illnesses Risks and Prevention
If not handled and prepared correctly, food can easily be infected with disease-causing bacteria. To prevent foodborne illnesses from occurring, correct kitchen practices should be adopted, as well as good personal hygiene on the part of food workers. The Food and Drug Administration Food Code outlines guidelines around employee health and hygiene to reduce the risk of foodborne illnesses and contamination.
More than half of foodborne illness outbreaks are linked with restaurant food, and the only way to change this is by adopting safe kitchen practices.
Foodborne illnesses can be caused by several different things. Botulism, for example, is a foodborne illness caused by a toxin produced when Clostridium botulinum, a bacteria, grows. These bacteria are readily found in the soil, and can also be present on foods when they’re being prepared. Another bacterial hazard is known as Listeria monocytogenes.
Food Service Safety and Best Practices
To guarantee the safety of the food being sold or served in food service and retail premises, management and staff need to be aware of a wide range of issues, from cross-contamination to cleaning and sanitizing and proper handwashing procedures.
To be able to provide safe food, potable water is also essential. When food is prepared, cooking it to the proper temperature destroys any harmful bacteria, so checking food temperatures using a calibrated thermometer is vital. Equipment used in the preparation of food should be well maintained, regularly cleaned, and sharpened when possible.
Food safety requirements and procedures also apply in the nonprofit sector, for example, food fundraiser events. The safety risks are just the same, but the needs of volunteers and non-profit groups are different. Penn State Extension has created a Cooking for Crowds: A Volunteer's Guide to Safe Food Handling online course to help volunteers identify food safety hazards and reduce the risk of foodborne illness.
An increasing number of people are choosing to shop at markets and farm stands because they’re able to source high-quality fresh products. Farm market managers and employees should be aware of produce safety best practices, handling produce, cleaning, sanitation, and environmental practices. Penn State has an extensive selection of Farmers Market Food Safety Resources, including a Retail Farm Market School online course.
Food Service Safety Training
Food safety training and certification have an important part to play in the food service and retail industry. Managers or supervisors whose roles require certification, for example, can enroll in the Penn State Extension ServSafe Food Safety Program. This training meets the Pennsylvania Department of Agriculture requirements for the Food Employee Certification Act. According to the document, one supervisory employee per food facility is required to obtain a recognized food safety certification. The ServSafe course is also available in Spanish. To help people prepare for the ServSafe exam, a TAP Series Online Food Safety Course is also available on this site.
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ArticlesCreate a Culture of Food Safety
A term that is used in the retail food industry and by Food Safety experts is 'Creating a Culture of Food Safety' within an organization or establishment. -
ArticlesSalmonella: An Illness-Causing Bacteria
Keeping basic food safety principles in mind can go a long way to prevent illness from Salmonella which causes an estimated 1.35 million cases of food-borne illness (food poisoning) each year. -
Articles5 Most Common Risk Factors for a Foodborne Illness Outbreak
Keeping food safe requires training and attention to details! -
ArticlesTraining Tips for Managers
By implementing and maintaining a robust training program, you will ensure that everyone in your establishment follows proper food safety procedures to protect the health of the people you serve. -
Online Courses$15.00
Virtual Food Safety Training for Food Handlers
Sections 5Length 1 hourFood handlers learn about the dangers of contaminants like allergens and bacteria, how they can avoid contaminating food, and safe ways to thaw, cook, and cool food. -
VideosProper Handwashing Procedures
Length 4:14Proper handwashing is critical to food safety. This video outlines the FDA Food Code guidelines around proper handwashing in a food service operation. -
VideosProper Glove Use to Prevent Contamination
Length 3:12Gloves serve as a barrier to prevent bare hand contact with ready to eat foods. This video discusses the FDA Food Code guidelines for glove use in foodservice. -
ArticlesFoodborne Illness and Listeria monocytogenes
The bacteria Listeria monocytogenes is particularly harmful to pregnant women, newborns, children, elderly, and immune compromised individuals. -
VideosThermometer Use and Calibration
Length 6:52This video discusses two different types of thermometers, their usage and need for calibration to assure foods are cooked and held at correct temperatures. -
ArticlesE. coli: A Food Safety Concern
E. coli is a bacteria that has caused numerous outbreaks of food-borne illness in recent years. Symptoms can include severe stomach cramps, fever, vomiting, and bloody diarrhea. -
ArticlesGuidelines for Producing Unpasteurized Cider in Pennsylvania
This publication explains how to follow established food safety and sanitation standards that minimize the risk for contamination. -
VideosPreventing Cross-contamination
Length 5:16Cross contamination is a major risk factor for foodborne illness. This video discusses the FDA Food Code guidelines to prevent cross contamination of food. -
ArticlesFood Safety Posters: Wash Your Hands (Spanish)
Food Safety Posters: Wash Your Hands (Spanish) -
ArticlesCooking for Crowds: Cool Foods Quickly
Poster for volunteer food handlers explaining how to properly cool foods quickly. -
ArticlesCooking for Crowds: Prevent Cross-Contamination (Spanish)
Spanish language poster for volunteer food handlers explaining how to prevent cross-contamination. -
ArticlesCooking for Crowds: Cool Foods Quickly (Spanish)
Spanish language poster for volunteer food handlers explaining how to properly cool foods quickly. -
ArticlesCooking for Crowds: Wash Hands (Spanish)
Spanish language poster for volunteer food handlers detailing proper handwashing. -
ArticlesCooking for Crowds: Control Food Temperatures (Spanish)
Spanish language poster for volunteer food handlers explaining how to control food temperatures. -
ArticlesCooking for Crowds: Prevent Cross-Contamination
Poster for volunteer food handlers explaining how to prevent cross-contamination. -
ArticlesCooking for Crowds: Wash Hands
Poster for volunteer food handlers detailing proper handwashing. -
ArticlesCooking for Crowds: Control Food Temperatures
Poster for volunteer food handlers explaining how to control food temperatures. -
WebinarsCooking for Crowds: A Volunteer's Guide to Safe Food Handling
Length 3 hoursThe Cooking for Crowds webinar helps non-profit organizations and their volunteers understand risks involved preparing large volumes of food. -
Guides and Publications$0.10Farmers Market Tips Bookmark (Spanish)
A 2 x 8 inch two-sided bookmark providing tips in Spanish for Farmers Markets -
ArticlesHandwashing: Your Best Defense Against Illness
Explains how to effectively wash your hands. -
Guides and Publications$17.00Farmers Market Food Safety Resource Guide
This guide provides in-depth education on food safety concepts from farm to market, and includes practical tips and checklists to ensure you're following standards.


