Food Service Safety
Food safety is fundamental in the food service and retail service industry. To be able to provide food of the highest quality that meets current food safety standards requires an understanding of food service safety. Penn State Extension’s comprehensive program of resources covers food recalls, food code changes, farmer’s market food safety, foodborne illness risk factors, good sanitary practices, and more.
Foodborne Illnesses Risks and Prevention
If not handled and prepared correctly, food can easily be infected with disease-causing bacteria. To prevent foodborne illnesses from occurring, correct kitchen practices should be adopted, as well as good personal hygiene on the part of food workers. The Food and Drug Administration Food Code outlines guidelines around employee health and hygiene to reduce the risk of foodborne illnesses and contamination.
More than half of foodborne illness outbreaks are linked with restaurant food, and the only way to change this is by adopting safe kitchen practices.
Foodborne illnesses can be caused by several different things. Botulism, for example, is a foodborne illness caused by a toxin produced when Clostridium botulinum, a bacteria, grows. These bacteria are readily found in the soil, and can also be present on foods when they’re being prepared. Another bacterial hazard is known as Listeria monocytogenes.
Food Service Safety and Best Practices
To guarantee the safety of the food being sold or served in food service and retail premises, management and staff need to be aware of a wide range of issues, from cross-contamination to cleaning and sanitizing and proper handwashing procedures.
To be able to provide safe food, potable water is also essential. When food is prepared, cooking it to the proper temperature destroys any harmful bacteria, so checking food temperatures using a calibrated thermometer is vital. Equipment used in the preparation of food should be well maintained, regularly cleaned, and sharpened when possible.
Food safety requirements and procedures also apply in the nonprofit sector, for example, food fundraiser events. The safety risks are just the same, but the needs of volunteers and non-profit groups are different. Penn State Extension has created a Cooking for Crowds: A Volunteer's Guide to Safe Food Handling online course to help volunteers identify food safety hazards and reduce the risk of foodborne illness.
An increasing number of people are choosing to shop at markets and farm stands because they’re able to source high-quality fresh products. Farm market managers and employees should be aware of produce safety best practices, handling produce, cleaning, sanitation, and environmental practices. Penn State has an extensive selection of Farmers Market Food Safety Resources, including a Retail Farm Market School online course.
Food Service Safety Training
Food safety training and certification have an important part to play in the food service and retail industry. Managers or supervisors whose roles require certification, for example, can enroll in the Penn State Extension ServSafe Food Safety Program. This training meets the Pennsylvania Department of Agriculture requirements for the Food Employee Certification Act. According to the document, one supervisory employee per food facility is required to obtain a recognized food safety certification. The ServSafe course is also available in Spanish. To help people prepare for the ServSafe exam, a TAP Series Online Food Safety Course is also available on this site.
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Workshops$165.00
ServSafe®
When Multiple Options AvailableLength 2 daysEvent Format In-PersonUpon successful completion, participants can receive their ServSafe® Food Protection Manager Certificate, meeting the PA Department of Agriculture requirements for the Food Employee Certification Act. -
Workshops$165.00
ServSafe® en español
When Multiple Options AvailableLength 2 diasCurso sigue plan de seguridad alimentaria de la Asociación Nacional de Restaurantes, para certificación inicial o renovación. -
Workshops$165.00
ServSafe® in Spanish Language
When Multiple Options AvailableLength 2 DaysEvent Format In-PersonThis course uses the National Restaurant Association food safety curriculum for food service establishments and is for individuals seeking initial food safety certification or renewal. -
Workshops$100.00
ServSafe® Review and Exam
When Multiple Options AvailableLength 4 hoursEvent Format In-PersonRecertify your ServSafe® Food Protection Manager certification and review essential food safety practices to meet PDA requirements. -
Webinars$10.00
Cooking for Crowds: A Volunteer's Guide to Safe Food Handling
When Multiple Options AvailableLength 3 hoursEvent Format Virtual | LiveThe Cooking for Crowds webinar helps non-profit organizations and their volunteers understand risks involved preparing large volumes of food. -
Webinars$65.00
Food Safety Manager Certification Prep Course
When Multiple Options AvailableLength 2 days - 4 hrs. ea.Event Format Virtual | LiveGet certified with Penn State Extension's Food Safety Manager Prep Course. Useful for managers, chefs, and inspectors, it’s convenient and interactive and meets FDA standards. -
VideosProper Glove Use to Prevent Contamination
Length 3:12Gloves serve as a barrier to prevent bare hand contact with ready to eat foods. This video discusses the FDA Food Code guidelines for glove use in foodservice. -
VideosProper Handwashing Procedures
Length 4:14Proper handwashing is critical to food safety. This video outlines the FDA Food Code guidelines around proper handwashing in a food service operation. -
ArticlesFoodborne Illness and Listeria monocytogenes
The bacteria Listeria monocytogenes is particularly harmful to pregnant women, newborns, children, elderly, and immune compromised individuals. -
VideosThermometer Use and Calibration
Length 6:52This video discusses two different types of thermometers, their usage and need for calibration to assure foods are cooked and held at correct temperatures. -
ArticlesE. coli: A Food Safety Concern
E. coli is a bacteria that has caused numerous outbreaks of food-borne illness in recent years. Symptoms can include severe stomach cramps, fever, vomiting, and bloody diarrhea. -
Online Courses$10.00
Cooking for Crowds: A Volunteer's Guide to Safe Food Handling
Sections 7Length 3 hoursLearn to identify food safety hazards and use important food safety practices to reduce the risk of foodborne illness when producing food, such as for fundraisers. -
WorkshopsPrinciples of Sensory Evaluation
Length 2.5 daysThis 2.5 day workshop addresses the basic principles of sensory science from discrimination and acceptance testing to good laboratory procedures to the theoretical underpinnings for these practices. -
WorkshopsPreventive Controls for Human Food
Length 3 days, hours varyLearn to develop and implement a compliant Food Safety Plan, meet FDA PCQI training requirements, and gain practical skills from certified Penn State instructors. -
Webinars$145.00
TAP Online Food Safety Manager Certification Course
When 12/31/2025Length Self-PacedEvent Format Blended | Combines In-Person w/Online ComponentOur self-paced online course readies food professionals to take a food protection manager exam that meets the PDA requirement for food safety certification. Exams are proctored at scheduled locations. Certification is valid for five years. -
VideosPreventing Cross-Contamination
Length 5:16Cross contamination is a major risk factor for foodborne illness. This video discusses the FDA Food Code guidelines to prevent cross contamination of food. -
ArticlesGuidelines for Producing Unpasteurized Cider in Pennsylvania
This publication explains how to follow established food safety and sanitation standards that minimize the risk for contamination. -
Tools and Apps$1,295.00
Food Safety Manager Certification Prep Course Curriculum
This curriculum package will allow you to prepare your clients for certification with Penn State Extension's Food Safety Manager Prep Course. -
ArticlesSafe Water and Your Foodservice Operation
Understanding and preventing backflow in your food facility is critical to ensure safe food for your customers. -
VideosCleaning and Sanitizing in Foodservice Operations
Length 4:12Cleaning removes visible solids while sanitizing reduces pathogens on surfaces to safe levels. This video describes proper cleaning and sanitizing procedures. -
ArticlesRaw Flour: A Potential Hazard in Your Restaurant
Recent recalls of flour are important to note, but a recall is not the only time to be concerned about the safety of raw flour. Always handle uncooked flour carefully. -
ArticlesUnacceptable Food Storage Containers
Food products must be stored in food-grade containers at all times. Trash bags and empty chemical containers are not acceptable for food storage. -
VideosWhat is AMR and How Does it Develop?
Length 3:49Antimicrobial resistance (AMR) in the poultry industry affects food safety. This video explains how AMR develops, spreads, and its impact on the food supply chain. -
VideosAMR In Animal Production and Its Impact on Food Safety
Length 4:44The use of antimicrobials in poultry production may play a dual role in enhancing animal health and posing risks to food safety and public health. This video explores the development of antimicrobial resistance (AMR) in animal production and its cascading effects on food safety. -
Guides and PublicationsStarting at $24.00
Food Safety Manager Course Manual
A manual for food safety managers that provides information regarding proper food safety and handling practices.
