Better Kid Care: Staff Communications
Date and Location
When (Date/Time)March 7, 2017, 6:00 PM - 8:00 PM
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When communication breaks down or takes a negative tone, the program's quality can be impacted. In this course, participants will define communication concepts, identify challenges to effective communication, and create an action plan to implement strategies to support positive communication. For more information regarding the classes please see the PA Keys to Quality website.